Bank of New HampshireWe Love NH April 16, 2014 4:06 AM

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Online Banking First Time Login

There are two phases to the first time login process: The Initial Login and Multifactor Authentication (MFA)

The Initial Login Process

  1. Enter your Access ID and click the “I am a First Time User” box and click the “login” button.
  2. Select where you want the Secure Access Code sent (email or telephone) and click submit.
  3. Insert the Secure Access Code in the appropriate field and click submit.
  4. Read the Terms and Conditions and click “I Accept” to continue.
  5. Verify your personal information on the Online Profile page and click submit.
  6. Select a new password and click submit.

Follow Up Login Process

The next time you log into online banking, you will need to choose whether to register your device or not.  The first 3 steps are essentially the same as the steps above.

  1. Enter your Access ID and click “login”.
  2. Select where you want the Secure Access Code sent (email or telephone) and click submit.
  3. Insert the Secure Access Code in the appropriate field and click submit.
  4. Registering your device - you are presented with two options.  Select the one that applies:
    1. Activate this computer for later use
    2. Give me one-time access only (do not activate this computer) 

Quicken and QuickBooks will be impacted by this upgrade. Please click here for full details on the steps that must be taken.

For Browser and Cookie questions, click here.

Online Banking FAQ Btn  POB User Guide  BOB User Guide 

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