Contact Our Customer Solution Center
62 Pleasant Street, Laconia, NH 03246 * Phone: 1.800.832.0912 * Fax: 603.527.5259 * Routing & Transit # 211770271
Customer Solution Center Hours: Monday - Friday - 8:00 am - 6:00 pm, Saturday - 8:00 am - 12:00 pm
For security purposes, we are unable to assist with the following via email: Account Balances, Payoff Balances,
Online Banking Access, Change of Address and Transfer of Funds. For other frequently asked questions, click here.
To report a lost or stolen ATM or debit card, please call the Customer Solution Center during business hours.
After hours, please call 1.800.264.5578, outside the US, please call 701.461.0621.
Any notice of error or information request related to the servicing of your mortgage or home equity loan
must be submitted to us in writing on a separate sheet, to 62 Pleasant Street, Laconia, NH, 03246, or
electronically through Bank of New Hampshire online banking. The following information must be included
with your request: Your name, account number, and a description of the error you believe has occurred or
the information you are requesting.
Call us today at 1.800.832.0912 or use the form below: