Debit Card Alerts
In an effort to combat Debit Card Fraud, it may be necessary for Bank of New Hampshire to block certain transaction types in other states or countries on occasion. This page will communicate which transactions are currently being blocked due to high levels of fraud that was attempted or committed.
If you will be traveling to one of these locations and will need access to your debit card, please contact our Customer Service Center at 1-800-832-0912 and we can place an exception rule to your debit card for the time you will be traveling.
All international internet transactions over $200.00 (this rule will exclude Canada and Mexico). Internet transactions over $50.00 and any person to person transactions over $75.00 will be blocked in Spain.
All transactions that are done in the following African countries (this rule will exclude: lodging/restaurants and automated cash advances)
- Ivory Coast
- South Africa
Other Blocked Countries
- France (card present transactions)
- Italy (card present transactions)
Discount Stores & Grocery Stores outside of NH, MA, ME, VT & RI (Wal-Mart, Target, Shaws) - transactions must be done as a Debit Card using a Personal Identification Number (PIN). Transactions at these locations done as a credit card will be declined.
Protecting our customers from identity theft is one of our top priorities. We sincerely apologize for any inconvenience this may cause.